Ameyo

Ameyo is a highly flexible IP-based contact center software that enables personalized interactions with customers across multiple channels: The architecture and core platform of AMEYO has been developed using latest technology concepts. Ameyo provides omni-channel capabilities to users that allows them to effectively manage their customer interactions over any communication channel preferred by the customer be it Web, Mobile, Live chat, Email or Social media.

Ameyo

SOLUTIONS

Ameyo

Combining the Ameyo solution with the Vidyo platform, Ameyo customers now have the ability to fully embed the highest quality visual communication into any customer experience application, workflow or endpoint. Video communication between customers and agents has led to enhanced collaboration and improved contact center efficiency.

By providing this integrated video capability, Ameyo is largely catering to its customers in banking, e-commerce, financial services, telecommunications, travel & tourism, healthcare, retail and other industries to meet the demand for online web meetings, technical support, discussions, etc.

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Ameyo Solution Brief

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